Paris Hop On Hop Off Bus, Big Bus - Reviews

Rating of the activity

8.40 / 10

8.4432201914708 7,660 reviews | 182,778 travellers

445 traveler-submitted photos

Customer scoring

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Type of traveler

Traveling alone (379)

Couple (1490)

Group of friends (714)

With small children (1729)

With older children (1062)

Reviews from real clients who booked our products.

See only reviews with text

Aug / 12 / 2026

Eva

Alcalá De Henares, Spain

I travelled with teenagers

Perfecto! Teníamos solo 24 horas para estar en París y gracias al bus nos dio tiempo a hacernos una idea de todos los puntos importantes. Primero nos dimos la vuelta completa y al día siguiente lo usamos como transporte para ir de un monumento a otro. El paseo en barco por la noche genial. Y el precio fantástico, mucho mejor que en la página del bus. Por poner algo negativo, el horario tanto del bus como del barco es mas amplio de lo que se indica, que a nosotros nos hubiera venido bien saber Translate this opinion into English.

Perfect! We only had 24 hours in Paris, and thanks to the bus, we had time to get a feel for all the important sights. First, we took the complete tour, and the next day we used it to get from one monument to another. The boat trip at night was fantastic. And the price was great, much better than on the bus website. If I had to mention something negative, it would be that the bus and boat schedules are more extensive than indicated, which we would have found useful to know. Opinion translated. Show original.

I travelled with teenagers

Aug / 09 / 2026

Claudia

Torino, Italy

I travelled with my partner

Ottimo modo per scoprire il centro di Parigi! Esperienza utilissima e vivamente consigliata! Il bus ti permette di fare un bel tour panoramico del centro città con la massima flessibilità: grazie alle varie fermate puoi salire e scendere quante volte vuoi. Compresi nel prezzo ci sono gli auricolari (monouso, da tenere) con audioguida in italiano che descrive in tempo reale i monumenti che si incontrano. Il biglietto standard costa circa 40€ e dura 24 ore a partire dal primo utilizzo (bus Translate this opinion into English.

A great way to discover central Paris! A very useful experience and highly recommended! The bus allows you to take a beautiful panoramic tour of the city center with maximum flexibility: thanks to the various stops, you can hop on and off as many times as you like. Included in the price are earphones (disposable, to be kept) with an audio guide in Italian that describes the monuments you pass in real time. The standard ticket costs around €40 and is valid for 24 hours from the first use (bus Opinion translated. Show original.

I travelled with my partner

Aug / 02 / 2026

Teresa

Terrassa, Spain

I travelled with small children

El autobús está bien y el personal que nos encontramos muy bien, pero el audio que te va explicando los sitios que vas viendo podría mejorar mucho, ya que llegamos a escuchar varias veces la misma información, como por ejemplo del Sena, en un mismo recorrido. Cuando París es una ciudad con muchísima historia y monumentos.

The bus was fine and the staff were very friendly, but the audio guide explaining the sights could be much improved, as we heard the same information several times, for example, about the Seine, on the same route. And Paris is a city with so much history and so many monuments.

I travelled with small children

Lamentamos que la experiencia con el audio guía no haya sido la esperada. Transmitiremos tus comentarios a nuestro equipo local para que puedan mejorar la calidad y evitar la repetición de la información. Agradecemos tu feedback y esperamos que en futuras visitas puedas disfrutar de una experiencia más enriquecedora. Translate this opinion into English.

We regret that your audio guide experience did not meet your expectations. We will pass on your feedback to our local team so they can improve the quality and avoid repeating information. We appreciate your feedback and hope you will enjoy a more enriching experience on future visits. Opinion translated. Show original.

Jul / 25 / 2026

Patricia

Spain

I travelled with small children

+: Cumplen con los tiempos de espera de los buses. El trayecto pasa por sitios imprescindibles de la ciudad. La información de la audio guia interesante. Buena calidad/precio -: En ocasiones la audio guia va con retraso o más avanzada según el tráfico, hay que estar pendiente de que lo que están explicando coincide con lo que estás viendo. La gente deja auriculares usados en los asientos o botellas vacías y no hacen uso de las papeleras.

+: They adhere to bus waiting times. The route passes by must-see sights in the city. The audio guide information is interesting. Good value for money. -: Sometimes the audio guide is delayed or ahead of schedule depending on traffic; you have to pay attention to make sure what they're explaining matches what you're seeing. People leave used headphones on the seats or empty bottles and don't use the trash cans.

I travelled with small children

Hola, gracias por tus comentarios. Lamentamos que la audio guía no haya estado sincronizada con el recorrido. Tomaremos en cuenta tus observaciones para mejorar la experiencia de nuestros pasajeros. ¡Esperamos verte de nuevo! Translate this opinion into English.

Hello, thank you for your feedback. We apologize that the audio guide wasn't synchronized with the tour. We will take your observations into account to improve the experience for our passengers. We hope to see you again! Opinion translated. Show original.

Jul / 18 / 2026

Cristina

Spain

I travelled with small children

Los monumentos incluidos en el recorrido están bien el problema es que la locución va muy desajustada con el trayecto de modo que se hace muy difícil seguir las explicaciones. Otro problema es la suciedad de los cristales, no puede ser que un día de verano, sin lluvia desde el primer viaje los autobuses tengan los cristales sucios.

The monuments included in the tour are fine, but the problem is that the narration is very out of sync with the route, making it very difficult to follow the explanations. Another problem is the dirty windows; it's unacceptable that on a summer day, without rain, the buses have dirty windows from the very first trip.

I travelled with small children

Lamentamos que hayas tenido problemas con la locución y la limpieza de los cristales durante el recorrido. Agradecemos tus comentarios y trabajaremos para mejorar estos aspectos en el futuro. Translate this opinion into English.

We regret that you experienced issues with the voiceover and the cleanliness of the windows during the tour. We appreciate your feedback and will work to improve these aspects in the future. Opinion translated. Show original.

Jul / 10 / 2026

Anonymous

Barcelona, Spain

I travelled with teenagers

Destacamos que los trabajadores fueron majos y pasaban muchos buses, pero hubieron cositas que no nos gustaron como la narración: se cortaba y no llegabas a escuchar toda la explicación. A veces se repetía. Nos tocó llegar a París en plena ola de calor, y coger bus turístico (en especial si quieres ir arriba para hacer buenas fotos) es mortal. Los buses son todos descapotables (expecto por la parte delantera) y parecía una sauna. También un poco sucios los autobuses.

We appreciated that the staff were friendly and there were many buses, but there were a few things we didn't like, such as the narration: it kept cutting out, and you couldn't hear the whole explanation. Sometimes it was repeated. We arrived in Paris during a heatwave, and taking a tourist bus (especially if you want to sit up high to take good photos) is unbearable. The buses are all open-top (except for the front) and it felt like a sauna. The buses were also a bit dirty.

I travelled with teenagers

Lamentamos que la narración no haya sido clara y que hayas experimentado problemas con la repetición de información. Agradecemos tus comentarios sobre la limpieza y el confort de los autobuses. Tomaremos en cuenta tus observaciones para mejorar nuestro servicio. Translate this opinion into English.

We regret that the narration was unclear and that you experienced problems with the repeated information. We appreciate your feedback on the cleanliness and comfort of the buses. We will take your observations into account to improve our service. Opinion translated. Show original.

Jul / 09 / 2026

Susana

Madrid, Spain

I travelled with teenagers

Los conductores muy amables. El ticket de 24 horas comienza a contar desde la hora que lo validas. Nosotros cogimos el primer viaje a las 17:30 horas y lo tuvimos hasta las 17:30 horas del día siguiente. Es muy recomendable coger este autobús turístico pues te da un recorrido muy bueno por toda la ciudad y sus paradas te permiten visitar todos los monumentos,, museos más emblemáticos sin preocupación de buscar otros medios para desplazarte. Imprescindible en definitiva. Translate this opinion into English.

The drivers were very friendly. The 24-hour ticket starts counting from the time you validate it. We took the first trip at 5:30 pm and had it until 5:30 pm the next day. Taking this tourist bus is highly recommended, as it provides a great tour of the entire city, and its stops allow you to visit all the most emblematic monuments and museums without having to worry about finding other means of transportation. Definitely a must. Opinion translated. Show original.

I travelled with teenagers

Jul / 05 / 2026

Valentina Tiengo

Novara, Italy

I travelled with small children

Buon modo per vedere la città in un paio d’ore con spiegazione di ciò che si vede. Ottimo poter scendere e risalire tutte le volte che si vuole. Purtroppo però, ovviamente, il mezzo è soggetto al traffico e in certi orari, i tempi di percorrenza tra una fermata e l’altra potrebbero dilatarsi. Translate this opinion into English.

A great way to see the city in a couple of hours, with explanations of what you see. It's great to be able to hop on and off as many times as you like. Unfortunately, however, the vehicle is subject to traffic, and at certain times, travel times between stops may be longer. Opinion translated. Show original.

I travelled with small children

Jun / 17 / 2026

Inés

Spain

Mi familia y yo lo cogimos el último día de viaje para hacer una panorámica general de lo ha visto. Una actividad muy entretenida. Puedes ver una gran variedad de monumentos y edificios. Además , con la audioguía se explican muy bien y aprendes datos interesantes. La duración del trayecto es idónea, no se hace muy corta ni muy larga. Existen multitud de paradas que te permiten incorporarte al recorrido en diversos puntos. Translate this opinion into English.

My family and I took it on the last day of our trip to get a general overview of what we'd seen. It was a very enjoyable activity. You can see a wide variety of monuments and buildings. Plus, the audio guide explains everything very well and you learn interesting facts. The length of the journey is just right; it's neither too short nor too long. There are numerous stops that allow you to hop on and off at various points. Opinion translated. Show original.

Jun / 12 / 2026

Anonymous

Spain

I travelled with small children

Cogimos las 48 h del bus más el recorrido por el Sena. Lo recomiendo enormemente, especialmente para gente que tenga pocos días y viaje con niños, conseguimos ver lo más importante. Del barco decir que es bastante fácil llegar, y si tienes la app llevas los tickets ahí y no hace falta pasar por ventanilla, es la mejor opción. Sin duda una gran experiencia que ha hecho que nuestro viaje fuera mucho más cómodo. Translate this opinion into English.

We took the 48-hour bus tour plus the Seine River cruise. I highly recommend it, especially for people with limited time and traveling with children; we managed to see all the highlights. As for the boat, it's quite easy to get to, and if you have the app, you have your tickets there and don't need to go to the ticket window—it's the best option. Definitely a great experience that made our trip much more comfortable. Opinion translated. Show original.

I travelled with small children

May / 31 / 2026

Jose Manuel Anton Puerto

Sevilla, Spain

I travelled with small children

Fué una experiencia maravillosa!!! Un paseo muy agradable, con una guía super amena en mi idioma y con paradas en los puntos más importantes! La verdad es que el recorrido es muy largo, te da tiempo de ver las cosas más importantes en un día! Lo recomiendo al 100%, porque tiene un precio asequible y un recorrido muy muy muy bueno! Translate this opinion into English.

It was a wonderful experience! A very pleasant tour, with a super friendly guide in my language and stops at the most important sights! The tour is quite long, but it gives you enough time to see the highlights in one day! I highly recommend it because it's affordable and the tour is fantastic! Opinion translated. Show original.

I travelled with small children

May / 14 / 2026

Estelle

Dijon, France

I travelled with teenagers

Nous avons adoré faire le tour de Paris avec BigBus. On voit tous les monuments. On peut descendre du bus à l’arrêt qu’on souhaite pour profiter du lieu. Seul bémol, on a eu du mal à trouver l’arrêt qu’on voulait prendre au Louvre. Heureusement qu’on les reconnaît très facilement pour les suivre !!! On a malheureusement pris la pluie, ayant choisit d’être dans la partie découverte à l’étage. Je croyais qu’on nous prêtait des ponchos imperméable mais non, heureusement que nous avions un parapluie Translate this opinion into English.

We loved taking the tour of Paris with BigBus. You can see all the monuments. You can get off the bus at any stop you want to enjoy the place. The only downside was that we had trouble finding the stop we wanted to take at the Louvre. Fortunately, we can easily recognize them to follow! Unfortunately, we got caught in the rain, having chosen to be in the discovery area on the upper deck. I thought they lent us waterproof ponchos, but no, luckily we had an umbrella. Opinion translated. Show original.

I travelled with teenagers

May / 02 / 2026

Jaime

Spain

I travelled with small children

El Horario es un problema. Su tiempo funcional real es de 10.00h hasta las 17.30h. Terminar a las 17.30h, es realmente muy pronto, sobretodo ahora en Casi Verano, cuando anochece a las 21.00h. La vuelta completa son 2 horas, asi que el tiempo es muy corto de funcionamiento. Termina a las 19.00h realmente, pero el ultimo bus sale a las 17.30h. Demasiado pronto.

The schedule is a problem. Its actual operating hours are from 10:00 AM to 5:30 PM. Finishing at 5:30 PM is really too early, especially now in the middle of summer when it gets dark at 9:00 PM. The complete circuit takes two hours, so the operating time is very short. It actually finishes at 7:00 PM, but the last bus leaves at 5:30 PM. Too early.

I travelled with small children

Indicamos una duración estimada en la web, pero esta puede verse modificada por circunstancias operativas o por el desarrollo natural de la actividad. Agradecemos tu comprensión y tomamos nota de tu comentario. Translate this opinion into English.

We indicate an estimated duration on the website, but this may be subject to change due to operational circumstances or the natural progression of the activity. We appreciate your understanding and have noted your comment. Opinion translated. Show original.

Apr / 30 / 2026

Arturo Orozco

Mexico

I travelled with teenagers

Conviene muchísimo este tour porque conoces lo más importante, el tiempo de espera es muy corto lo que ayuda a tener disponibilidad, además puedes usarlo como transporte regular. El único detalle es que los horarios son confusos, de acuerdo con la app el servicio termina a las 5, pero los camiones seguían pasando hasta las 7 Translate this opinion into English.

This tour is highly recommended because you see the most important sights, the wait time is very short which helps with availability, and you can also use it as regular transportation. The only drawback is that the schedules are confusing; according to the app, the service ends at 5, but the buses were still running until 7. Opinion translated. Show original.

I travelled with teenagers

Apr / 07 / 2026

Leny

Bogotá, Colombia

I travelled with teenagers

Es una buena opción para recorrer la ciudad, propiamente el área Histórica. No obstante asi sea en primavera, los asistentes de BigBus en las paradas de los buses no te indican que los buses terminan recorido hasta las 6:00 pm, y puede ser bastante confuso y frustrante esperar despues de 6 y nunca va a llegar a ninguna parada, así en su pagina o en otras informaciones indiquen que en Abril se extiendan los horarios.

It's a good option for getting around the city, especially the historic area. However, even in spring, the BigBus staff at the bus stops don't tell you that the buses stop running at 6:00 pm, and it can be quite confusing and frustrating to wait after 6 pm and never get to any stop, even though their website or other information indicates that the hours are extended in April.

I travelled with teenagers

Como explicamos en la web, el último autobús que realiza el recorrido completo sale a las 17:30 horas. Agradecemos tus comentarios y seguiremos trabajando para mejorar en lo posible. Translate this opinion into English.

As explained on the website, the last bus that makes the full journey departs at 5:30 PM. We appreciate your feedback and will continue working to improve as much as possible. Opinion translated. Show original.

Apr / 06 / 2026

Laura

Alicante, Spain

I travelled with small children

Aprovechamos el turibus para conocer la ciudad sin aburrir a nuestra hija pequeña. Iba a comprar los dos días pero al final elegimos 24h con paseo por el Sena y agradezco haberlo hecho porque no hubiese valido la pena. Cómo experiencia estuvo bien, como rapidez también. Aconsejo a los que llevan niños pequeños que les lleven sus propios auriculares. Translate this opinion into English.

We took advantage of the sightseeing bus to explore the city without boring our young daughter. I was going to buy tickets for both days, but in the end we chose the 24-hour pass with a Seine cruise, and I'm glad we did because it wouldn't have been worth it otherwise. The experience was good, and the service was quick. I recommend that those with young children bring their own headphones. Opinion translated. Show original.

I travelled with small children

Apr / 04 / 2026

Maria Dolores

Spain

I travelled with my partner

Todo fenomenal. Hay que vincular el número de la reserva de Civitatis en la aplicación del móvil del Big Bus. En el mismo momento que vas a coger el autobús, no antes, la activas y es cuando empieza a contar el tiempo. Muy fácil. Sólo tienes que enseñar el móvil cuando subes. Además el servicio de autobuses del Big Bus funciona a la perfección en la ciudad de Paris. Pasan autobuses cada 7 u 8 minutos. Todo muy bien. Nos ha gustado mucho. Repetiremos si volvemos. Translate this opinion into English.

Everything was great. You need to link the Civitatis reservation number in the Big Bus mobile app. At the exact moment you are about to take the bus, not before, you activate it and that's when the time starts counting. Very easy. You just have to show your phone when you get on. Also, the Big Bus service works perfectly in the city of Paris. Buses come every 7 to 8 minutes. Everything was very good. We liked it a lot. We will repeat if we come back. Opinion translated. Show original.

I travelled with my partner

Mar / 31 / 2026

Anonymous

Germany

I travelled with small children

Íbamos con dos carritos y aunque la mayoría de los autobuses tienen zona reservada para ello, la gente la ocupaba y no nos la cedían. El conductor nos dijo que ellos no podían hacer nada. De normal la zona de abajo suele estar vacía pero estaba lloviendo y entonces la parte de abajo iba muy llena, incluso con gente de pie. Deberían de controlar el tema de la audioguia, ya que tuvimos que probar varios hasta encontrar uno que funcionara correctamente.

We had two strollers with us, and although most buses have a designated area for them, it was occupied by other people who wouldn't let us use it. The driver told us there was nothing they could do. Normally the lower level is empty, but it was raining, so it was very crowded, with people even standing. They should address the issue with the audio guide, as we had to try several before finding one that worked properly.

I travelled with small children

Lamentamos los inconvenientes con el control de los carritos y las audioguías durante el transporte. Nuestro equipo local está trabajando para mejorar la atención de los conductores y el funcionamiento de las audioguías. Agradecemos tus comentarios para seguir creciendo. Translate this opinion into English.

We apologize for the inconvenience caused by the trolley and audio guide controls during transport. Our local team is working to improve driver service and the functionality of the audio guides. We appreciate your feedback as we continue to improve. Opinion translated. Show original.

Mar / 30 / 2026

Ana

Zaragoza, Spain

I travelled with small children

La verdad que nos vino muy bien poder ver los principales monumentos sin tener que coger otros transportes. Además las paradas están justo delante de los monumentos, con lo que facilita mucho todo. Par ver lo principal de París en poco tiempo, es muy aconsejable. Translate this opinion into English.

It was really convenient to be able to see the main monuments without having to use other transport. Plus, the stops are right in front of the monuments, which makes everything much easier. If you want to see the main sights of Paris in a short amount of time, it's highly recommended. Opinion translated. Show original.

I travelled with small children

Mar / 21 / 2026

Jean Lima Figuera

Spain

I travelled with small children

El bus estuvo bien.... el paseo en crucero en el sena, una decepcion, esa compañia parisiens no la recomiendo... los del bus me imprimieron 4 ticket de 5 ticket del paseo en crucero, no me di cuenta ni yo, ni ellos, y parisiens no quiso imprimirme el q faltaba, sencillamente q no salia en sistema..... mi familia hizo el paseo sin mi..... le mostre la reserva, codigo de reserva y simplemente no..... no recomiendo.... tampoco me devolvieron mi dinero...

The bus was fine... the Seine cruise was a disappointment. I don't recommend Parisiens. The bus staff printed four out of the five cruise tickets I needed; neither they nor I noticed. Parisiens refused to print the missing ticket, saying it simply wasn't in their system. My family went on the cruise without me. I showed them the reservation and booking code, but they still wouldn't accept it. I don't recommend them. They also didn't refund my money.

I travelled with small children

Sentimos que nuestro proveedor local no haya podido cumplir con el servicio reservado con la calidad habitual. Te pedimos disculpas por lo ocurrido, y te informamos que ya hemos tramitado una compensación acorde. Translate this opinion into English.

We regret that our local provider was unable to deliver the reserved service to its usual standard. We apologize for the inconvenience and have already arranged appropriate compensation. Opinion translated. Show original.

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Paris Hop On Hop Off Bus, Big Bus - Reviews

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